While presenting at a Leadership cohort, I heard a story that forced me into action. The story was about a student who was being reprimanded for repeated dress code violations. It was evident that she wanted to be in school because she showed up wearing sandals in November (red flag) knowing she was out of uniform. The habitual violations were investigated by one of the Leadership candidates who realized the student was wearing the only pair of shoes she owned. Once we realized what the REAL problem was, we were able to use my church’s caring fund to purchase the student two pairs of new shoes. By finding out the student’s story through asking the right questions, the correct course of action was taken. Did assertive communication and shoes just increase the graduation rate? Listen to learn and ask question to understand.
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